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xx SPARC Enterprise M4000/M5000 Servers Service Manual • December 2010
Notes on Safety
Read the following documents thoroughly before using or handling any SPARC
Enterprise M4000/M5000 server.
■ SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers Important Legal and
Safety Information
■ SPARC Enterprise M4000/M5000 Servers Safety and Compliance Guide
Documentation Feedback
If you have any comments or requests regarding this document, go to the following
web sites.
■ For Oracle users:
http://docs.sun.com
■ For Fujitsu users in U.S.A., Canada, and Mexico:
http://www.computers.us.fujitsu.com/www/support_servers.shtml?s
upport/servers
■ For Fujitsu users in other countries, refer to this SPARC Enterprise contact:
http://www.fujitsu.com/global/contact/computing/sparce_index.html
- Service Manual 1
- Contents 5
- Contents vii 7
- Contents ix 9
- Contents xi 11
- Contents xiii 13
- Contents xv 15
- G. Abbreviations G–1 16
- Index Index–1 16
- SPARC Enterprise M4000/M5000 18
- Servers Documentation 18
- Text Conventions 19
- Notes on Safety 20
- Documentation Feedback 20
- Safety and Tools 21
- 1.2 System Precautions 22
- 1.2.4 Handling Components 23
- Fault Isolation 25
- Diagnostic Method Flow Chart 26
- Chapter 2 Fault Isolation 2-3 27
- Configuration 28
- XSCF> showhardconf 29
- # showrev 31
- XSCF> version(8) 31
- 2.3 Operator Panel 32
- M4000 Server Operator Panel 33
- M5000 Server Operator Panel 34
- TABLE 2-3 35
- TABLE 2-4 36
- Switches (Operator Panel) 37
- 2.4 Error Conditions 38
- ■ Diagnoses the problems 39
- Output Displayed Description 40
- 2.4.2 Monitoring Output 41
- 2.4.3 Messaging Output 41
- 2.5 LED Functions 42
- Component LED Descriptions 43
- 2.6.2.1 fmdump -V Command 46
- 2.6.2.2 fmdump -e Command 47
- 2.6.3.1 fmadm repair Command 47
- 2.6.3.2 fmadm config Command 48
- Commands 49
- 2.7.1.1 Options 50
- 2.7.2.1 Options 51
- 2.7.3.1 Options 54
- The prtconf output continued 55
- 2.7.4.1 Options 57
- 2.7.5 Using the ping Command 58
- 2.7.6 Using the ps Command 59
- 2.7.7.1 Options 60
- 2.8 Other Issues 61
- Periodic Maintenance 63
- FRU Replacement Preparation 65
- FRU Replacement Information 66
- TABLE 4-1 67
- 4.2 Active Replacement 68
- 4.3 Hot Replacement 70
- EXAMPLE 4-3 showhardconf 73
- EXAMPLE 4-4 showhardconf 74
- TABLE 2-11 for LED status 75
- Off and On) 76
- EXAMPLE 4-6 showhardconf 79
- (domain console) again: 80
- EXAMPLE 4-8 show-devs 81
- EXAMPLE 4-9 probe-scsi-all 82
- Internal Components Access 83
- FIGURE 5-1) 84
- FIGURE 5-2) 86
- 5.2.1 Removing the Top Cover 87
- FIGURE 5-1). The 88
- FIGURE 5-4) 88
- 5.2.2 Replacing the Top Cover 90
- 5.3.1 Removing the Fan Cover 90
- 5.3.2 Replacing the Fan Cover 92
- Storage Devices Replacement 93
- 2 Hard disk drive (HDD#1) 94
- 3 Hard disk drive (HDD#0) 94
- Removing the Hard Disk Drive 96
- 6.1.4 Securing the Server 97
- M4000 Server 98
- 6.1.8 Securing the Server 100
- M5000 Server 101
- 6.1.12 Securing the Server 103
- Replacement 104
- Location Number Component 105
- Figure Leg end 107
- ● Power off the server 108
- FIGURE 6-7) 108
- 6.2.5 Securing the Server 109
- 6.2.9 Securing the Server 111
- 6.2.13 Securing the Server 114
- (TAPEBP) on the M4000 server 116
- (TAPEBP) on the M5000 117
- Removing the Tape Drive 118
- 6.3.4 Securing the Server 119
- 6.3.8 Securing the Server 122
- 6.3.12 Securing the Server 125
- Power Systems Replacement 127
- Power Supply Unit Locations 128
- XSCF> replacefru 130
- 7.1.4 Securing the Server 131
- I/O Unit Replacement 133
- 1 I/O unit (IOU#0) 134
- 1 I/O unit (IOU#1) 135
- 2 I/O unit (IOU#0) 135
- 8.1 PCI Cassette Replacement 136
- FIGURE 8-3 137
- FIGURE 8-4) 137
- Removing the PCI Cassette 138
- 8.2 PCI Card Replacement 139
- 8.2.2 Installing the PCI Card 140
- 1-2-3 sequence in FIGURE 8-6 141
- 8.3 I/O Unit Replacement 142
- 8.3.3 Installing the I/O Unit 143
- 8.3.4 Securing the Server 144
- 2 DC-DC Converter Connector 145
- 3 DC-DC Converter (DDC_B#0) 145
- 4 DC-DC Converter (DDC_A#0) 145
- (DDC_A#0 or DDC_B#0) 146
- (DDC_A #0 or DDC_B #0) 146
- FIGURE 8-9) 147
- FIGURE 8-10) 148
- #0 or DDC_B #0) 149
- FIGURE 8-13) 150
- FIGURE 8-12) 150
- 8.4.4 Securing the Server 153
- FIGURE 8-14) 154
- 8.4.8 Securing the Server 156
- XSCF Unit Replacement 159
- M4000 server 160
- 9.1.1 Accessing the XSCF Unit 161
- 9.1.2 Removing the XSCF Unit 162
- 9.1.4 Securing the Server 163
- 3. Reset the clock 164
- Fan Modules Replacement 165
- 1 172-mm fan module (FAN_A#1) 167
- 2 172-mm fan module (FAN_A#0) 167
- 3 172-mm fan module (FAN_A#3) 167
- 4 172-mm fan module (FAN_A#2) 167
- 60-mm Fan Module Removal 169
- 10.1.4 Securing the Server 170
- 172-mm Fan Module Removal 172
- 10.1.8 Securing the Server 173
- FIGURE 10-5 #1) 175
- FIGURE 10-5 #2) 175
- FIGURE 10-5 #3 and #4) 175
- 10.1.12 Securing the Server 176
- Fan Backplane 177
- Backplane 180
- 10.1.16 Securing the Server 180
- 10.1.20 Securing the Server 184
- Memory Board Replacement 185
- 1 Memory board (MEMB#0) 186
- 2 Memory board (MEMB#1) 186
- 3 Memory board (MEMB#2) 186
- 4 Memory board (MEMB#3) 186
- Memory Board Removal 189
- 11.1.4 Securing the Server 190
- 11.2 DIMM Replacement 191
- EXAMPLE 11-1 showhardconf 192
- FIGURE 11-4) 193
- 11.2.3 Installing Memory: 194
- 11.2.4 Accessing the DIMMs 194
- 11.2.5 Removing the DIMMs 195
- 11.2.6 Installing the DIMMs 196
- 11.2.7 Securing the Server 196
- CPU Module Replacement 197
- 1 CPU module (CPUM#1) 198
- 2 CPU module (CPUM#0) 198
- 2 CPU module (CPUM#1) 199
- 3 CPU module (CPUM#2) 199
- 4 CPU module (CPUM#3) 199
- 1 CPU module (CPUM#0) 199
- CPU Module Removal 201
- 12.1.4 Securing the Server 202
- 12.2 CPU Upgrade 203
- Added to a New Domain 204
- ■ Set up the domain 205
- XSCF> poweron -d domain_id 206
- XSCF> showlogs power 206
- XSCF> showlogs error -v 206
- XSCF> showstatus 206
- XSCF> poweroff -a 207
- XSCF> poweron -a 208
- XSCF> version -c cmu -v 208
- SPARC64 VI 209
- ■ Set up XSB 210
- ■ Set up the LSB 210
- ■ Add the XSB to the domain 210
- Motherboard Unit Replacement 213
- FIGURE 13-3) 217
- 13.1.4 Securing the Server 218
- FIGURE 13-4) 220
- 13.1.8 Securing the Server 223
- 2 DC-DC Converter (DDC_A#0) 224
- 3 DC-DC Converter (DDC_A#1) 224
- Removing the DC-DC Converter 227
- 13.2.4 Securing the Server 228
- 13.2.8 Securing the Server 230
- 13.3 Motherboard Unit Upgrade 231
- Backplane Unit Replacement 235
- FIGURE 14-3) 240
- 14.1.4 Securing the Server 242
- FIGURE 14-4) 244
- 14.1.8 Securing the Server 246
- Operator Panel Replacement 249
- 1 Operator panel 250
- FIGURE 15-3) 253
- Removing the Operator Panel 254
- 15.2.3 Securing the Server 255
- Components List 257
- Location 258
- Number Component 258
- B.1 Server Configuration 263
- System Features 264
- System Features (Continued) 265
- FRU List 267
- FRU Components 268
- C.2 System Boards 269
- C.2.2 CPU Module 270
- C.2.3 Memory Board 271
- C.3 Backplane Unit 272
- C.4 I/O Unit 272
- C.5 Power 273
- C.6 FAN Module 274
- 2 60-mm fans (1+ 1 redundant) 275
- C.8 Drives 276
- C.8.3 Tape Drive Unit (TAPEU) 277
- TABLE C-11) 278
- TABLE C-10) 278
- APPENDIX 279
- D.1 Serial Port 280
- D.2 UPC (UPS Control) Port 281
- D.3 USB Port 281
- UPS Controller 283
- E.3 Signal Line Configuration 284
- E.4 Power Supply Conditions 285
- E.5 UPS Cable 286
- E.6 UPC Connector 287
- Air Filters 289
- XSCF> showaltitude 290
- 1000m 290
- Filter is installed 290
- XSCF> showaltitude 291
- Hook and Loop Tape Locations 292
- Appendix F Air Filters F-5 293
- Appendix F Air Filters F-7 295
- FIGURE F-6) 296
- Appendix F Air Filters F-9 297
- Appendix F Air Filters F-11 299
- Appendix F Air Filters F-13 301
- FIGURE F-12) 301
- FIGURE F-4 or FIGURE F-9 and 302
- FIGURE F-10 302
- Appendix F Air Filters F-15 303
- Abbreviations 305
- TABLE G-1 (Continued)Acronyms 306
- Abbreviation Full name 306
- Appendix G Abbreviations G-3 307
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