Fujitsu ServerView Suite V6.10 Bedienungsanleitung Seite 274
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8 Troubleshooting
Flash Cancelled by User
User aborted Flash Abort dialog with Cancel
Action
l Restart the update (via Create Job or Copy Job) after consulting the
user of the updating server.
Applies:
o
Managed server with operating system Windows
o
GlobalFlash Agent Win <=V4.71.xx configured with Flash Abort
dialog
o
User was logged in to the console of the managed server and aborted
the Flash Abort dialog with Cancel
jobs on same server not accepted: ”<jobname>” is active
A previously started job is already running on the server
Action
l Check Job Details tab for running jobs relating to this server.
l Wait until the running job has finished before starting a new job.
Previous job for this server was unexpectedly interrupted
Action
l Execute a manual cleanup (Server Details tab > select the server >
click Cleanup).
l If the cleanup job produces the same error as the update job, manually
do the following on the management station:
o
Change to directory …\ServerView\ServerView Serv-
ices\scripts\ServerView\OnlineUpdate.
o
Check the existence and content of the file <server>.lck.
o
If the <jobname> indicated in the error message is mentioned in
the file <server>.lck, delete this file.
274 ServerView Update Management
- ServerView Update Management 1
- ISO 9001:2008 2
- Copyright and trademarks 2
- Contents 3
- 1 Introduction 9
- 1.1 Concepts 10
- 1.2 Prerequisites 12
- 1.3.1 Shutdown and restart 21
- 1.5.1 Current PSP versions 22
- 1.5.2 Components of a PSP 23
- –S (= forced Cancel) 27
- 1.7 Typographic conventions 28
- Access to the link collection 30
- View Suite – Site Overview) 31
- 2 Overview 33
- 3 Update Procedures 37
- 3.1 Online update 38
- 3.2 Update via TFTP server 40
- 3.3 Access to update data 45
- Figure 5: Security Settings 50
- 5.1.1 The tree structure 60
- 5.1.2 Server Details tab 65
- 5.1.3 Update Details tab 71
- 5.1.4 Job Details tab 76
- Figure 11: LogOn dialog box 81
- Figure 12: LogOn step 84
- Figure 13: Enter TFTP step 87
- Figure 14: Schedule Job step 88
- Figure 16: LogOn step 95
- Figure 19: Enter TFTP step 102
- Figure 20: Schedule Job step 103
- Dependencies 111
- Figure 23: Choose Server step 112
- Figure 24: LogOn step 114
- Figure 26: Enter TFTP step 120
- Figure 27: Schedule Job step 121
- Test Connectivity 131
- 5.2.1 The tree structure 133
- 5.2.2 Updates tab 135
- 5.2.3 Collections tab 139
- 5.2.4 Dialog boxes 142
- 5.3.1 The tree structure 166
- 5.3.2 Task Management Tab 167
- 5.3.3 Scheduled Tasks Tab 170
- 5.3.4 Log Files Tab 172
- 5.3.5 Dialog boxes 175
- 5.4 Configuration Main Window 182
- 5.4.1 General Settings Tab 183
- 5.4.2 Mail Settings Tab 185
- 5.4.3 Download Settings Tab 187
- 5.4.4 Configuration Wizard 189
- Figure 56: Start step 190
- Figure 59: Miscellaneous step 196
- Figure 61: Mail Settings step 199
- Figure 62: Activate step 201
- 5 User Interface 202
- 5.5 Filter dialog box 203
- 6 Managing Updates 207
- 6.1.2 Closing Update Manager 208
- 6.1.7 Managing jobs 211
- 6.2 Repository Manager 216
- 6.2.3 Editing updates 217
- 6.2.4 Releasing updates 217
- 6.3 Download Manager 222
- 6.3.7 Editing a download task 225
- 6.4 Configuration 227
- 6.5 Filtering a table 232
- 7 Command-Line Interface 233
- 7.1.1 Call Parameters 234
- VersionView.sav file can 236
- 7.1.2 StartFlash (Command) 237
- 7.1.3 WaitForDone (Command) 240
- 7.1.4 Reboot (Command) 242
- 7.1.5 Cleanup (Command) 244
- 7.1.6 Cancel (Command) 245
- 7.1.7 Result Files 247
- 7.1.8 Batch Files (Examples) 254
- 7.2 citfs.bat (batch job) 267
- Description of the parameters 268
- Restrictions 269
- Return values 269
- 8 Troubleshooting 271
- Troubleshooting on Linux CMS: 281
- 8.6 Problems with Logon 283
- Solution 284
- Possible reason 285
- This causes 285
- 8.8 Problems with components 286
- Situation 287
- Concerns Event ID 2370 287
- Releasing Updates 219 295
- WaitForDone (Command) 240 295
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