Fujitsu FSP:GA3C00000LUNBG Datenblatt PDF herunterladen

Issue

June 2005

Category

Service

Fujitsu Siemens Computers

Service Pack for Global Products

LIFEBOOK and CELSIUS Mobile

- upgrading your system’s standard warranty with

on-site repair worldwide

Pages

The Fujitsu Siemens Computers Service Pack provides hardware maintenance service with on-site repair. The Service

Pack covers the Fujitsu Siemens Computers’ global products LIFEBOOK and CELSIUS mobile workstation and is

therefore the option for maximum mobility for today’s traveling user.

Product Models

LIFEBOOK C-, E- and

S-series

CELSIUS mobile

workstation

H-series

In case a hardware repair becomes necessary this Service Pack ensures high quality repair through a service

technician at the customer’s site

The Service Pack applies to the specified products and may be bought directly with the hardware or up to 90 days after

purchase date.

Service Product Description:

The Service Pack comprises following services:

 Call acceptance: Calls are accepted during local

business hours. Logging a call requires providing

the serial no. (Product ID no.) of the affected

system.

 Customer help desk: The help desk provides

telephone support including fault analysis and

diagnosis during local business hours. For help

desk numbers worldwide please visit:

Æ http://www.fujitsu-siemens.com/helpdesk

Opening hours and more local contact details are

available by clicking on the respective country

names. Help desk numbers can also be found from

the leaflet which is shipped with every product.

 Fault elimination: Fujitsu Siemens Computers

provides fault elimination remotely and/or through a

service technician on-site. In case of a hardware

component failure (e.g. hard disk) the operability of

the hardware is recovered by replacing the faulty

part. The proper functioning of the hardware will be

verified through error free runs of product-specific

test programs.

1 2

Inhaltsverzeichnis

Seite 1 - LIFEBOOK and CELSIUS Mobile

Issue June 2005 Category Service Fujitsu Siemens Computers Service Pack for Global Products LIFEBOOK and CELSIUS Mobile - upgrading your

Seite 2 - Recommendations/Remarks

Datasheet  Issue: June 2005 Service Pack for LIFEBOOK & CELSIUS mobile products: On-site service worldwide Page 2 / 2 All rights, including rig

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